Haas

Human-centered design for the house configurator of the future

The Haas family business is known for prefabricated construction and house building in several regions around Europe for more than 50 years. Haas builds objects from compact modular houses to representative company headquarters.

Connecting customers with experts

The Haas house configurator supports potential customers in the house building process in defining and designing their future dream house. The user is guided through the complex process by a detailed guide and receives information and support for technical, practical, and aesthetic decisions.

Customers get the flexibility to configure their house remotely. Families or business partners can experiment with different variants of their new home/office, weigh them up and make important decisions together.

Making house planning easy

Based on the results of the user research and the methods for structuring, we designed a tool that shows the customer a user-friendly and easy way through house planning. As a result of the simplicity, all options and possibilities of the prefabricated house construction can be offered, explained, and visualized to the customer.

Increased customer satisfaction

The configurator offers customers the opportunity to design their own house directly by themself. With the tool functions "Take a note" and "Request advice", the client can point out open decisions. Experts at Haas know when help is required and can provide precise advice. The holistic user experience of the customer and the consulting activity of the experts can be more effective and efficient, which creates a great potential for customer satisfaction.